FAQs
CAN I TRACK MY ORDER ONLINE?
Yes, you can track your order. Once your order has been dispatched, please email to request a tracking number.
WHAT IF I WANT A MESSAGE LONGER THEN 20 CHARACTERS?
You are able to have what message you would like but please note that the longer the message the smaller the text will be.
CAN I RETURN MY PERSONALISED PRODUCT?
Personalised items are non refundable/exchangeable. Non personalised items can be return/exchanged within 14 days of purchase. Return postage cost is at buyers expense.
HOW LONG WILL MY ORDER TAKE?
Delivery is up to 2-3 weeks from payment, weekends and bank holidays not included.