FAQs

CAN I TRACK MY ORDER ONLINE?

Yes, you can track your order. Once your order has been dispatched, please email to request a tracking number.

 

WHAT IF I WANT A MESSAGE LONGER THEN 20 CHARACTERS?

You are able to have what message you would like but please note that the longer the message the smaller the text will be.

 

CAN I RETURN MY PERSONALISED PRODUCT?

Personalised items are non refundable/exchangeable. Non personalised items can be return/exchanged within 14 days of purchase. Return postage cost is at buyers expense.

 

HOW LONG WILL MY ORDER TAKE?

Delivery is 7-10 working days from payment, weekends and bank holidays not included.